When you shop local in Europe, usually the product price has VAT included.

However, we are a business located in Canada so our website price is net of any European VAT.

We can help you to manage the import cost to your country in a few different ways, to improve your purchase experience from abroad.

• If you are sure that your country’s Post Office has automatic customs clearance process and provide an option for buyer to pay for import charges online with credit cards, you can communicate with us before order shipping, upon placing your order. In this case, we can set up the Post Office (Canada Post) shipping label with such import charges notification to be sent to us directly via email. Upon receiving the email from your country’s post office, we can pre-pay your import charges at our end then you receive your order with Duty and VAT paid.

• At this time, we are aware that France (French Post) and Germany (Deutsche Post/DHL) offer automatic customs clearance and online payment by credit cards. If you know other countries in Europe offer the same clearance and payment options, please share with us to help improve customer purchase experience.

• If your country’s Post Office does NOT offer automatic customs clearance and request in-person payment for import charges, we often can cover 50% of your import charges when certain conditions are met. See details HERE.

Happy shopping and we look forward to welcoming you to join our European customers!