Ship to Europe: Get 50% tax bill rebate

Posted Posted in +++Shipping & Tariffs +++, - Europe: Import Charges Rebate, Recent News, Purchase Guide

European countries request all imports of any amount to be subject to VAT / duty assessment by local authorities.

Post office & couriers in Europe will calculate duty at the time of parcel import based on the value of shipment, and collect it from the receiver at the time of delivery.

By filling in your tax ID on checkout page of your order, it will expedite order processing through customs in Europe. We do not sell data to any marketing agency – this tax ID is only used to create shipping documents to expedite your order customs clearance with your country’s authority. Otherwise your country’s customs have to reach out to you, wait for your response in order to process your order import clearance. This manual process may take extra long time. We strongly recommend you to fill in tax ID in your order to expedite order customs clearance and delivery in Europe.

As each European countries have different VAT rates and/or duty regulations / customs processing fees, we do not include VAT or duty amount in our website pricing.

Most western European countries now have digital customs processing which is fast and efficient – receiver usually gets either SMS text messaging or email notification when VAT/Duty amount is due for payment before a parcel can be released. Please be sure to check your email and/or track the parcel with provided tracking number – you usually can pay for the VAT/Duty bill online before the parcel reaches your local courier depot.


We can rebate 50% of your import charges:

We now offer to refund 50% of your European import charges (combination of import fees, VAT and duty) up to either 50% of the import charge bill, or 50% of the amount of your country’s VAT, whichever is LESS.

This rebate offer is only valid for items purchase at ‘regular price’, and not valid for ‘on sale’ items, or items purchased with promotional coupons applied. Our pricing and business model cannot sustain ‘discount + rebate’ while still maintain economically viable and sustainable. We appreciate your understanding of this ‘no double dipping’ policy.

Rebate Example 1:

If your country’s VAT rate is 20%, your order item total price (net of insurance and shipping etc) is 500 Euro and you received an import charges bill for the amount of 85 Euro. We will refund you the less of: 1) 50% of import charge bill = 85 Euro X 50% = 42.50 Euro, or 2) 50% of VAT of the item price = 500 Euro X 20% VAT X 50% split = 50 Euro. Your final refund from us will be 42.50 Euro.

Rebate Example 2:

If your country’s VAT rate is 25%, your order item total price (net of insurance and shipping etc) is 1000 Euro. You received an import charges bill for the amount of 320 Euro. We will refund you the less of: 1) 50% of import charge bill = 320 Euro X 50% = 160 Euro, or 2) 50% VAT of the item price = 1000 Euro X 25% X 50% split = 125 Euro. Your final refund from us will be 125 Euro.

How to claim 50% import charges rebate:

This 50% split rebate will only be issued as refund to your original order payment method, upon presenting the official import charge bill issued by your country’s customs, and subject to verification.

The bill can be sent to us as scanned .pdf file or .jpg image and can NOT shown being altered by any means. We do not accept emailed message of ‘I was charged for and paid this and that amount’ or a portion of your credit card bill. It must be the official tax bill from courier or your country’s customs authority, showing the shipment tracking number to match with your order.

Once you have claimed the 50% split rebate, your order is no longer qualified for refund under any circumstances and any amount rebate issued will be sunk cost. Please understand the amount paid to a country’s customs and tax authorities cannot be clawed back by us under ANY circumstance.

We hope the above rebate policy will make international shopping less expensive for our European customers!

Psvane Tubes – What Now?

Posted Posted in Recent News, Psvane - What Now?, Purchase Guide

We get questions often about the Psvane branded tubes we used to carry. Here is a post with updates:

The PAST:

Grant Fidelity discontinued direct reselling of Psvane branded vacuum tubes in 2021 due to then declining measurements of the Psvane tubes we received, and no agreement could be reached then with the Psvane factory management. We are further pressured to drop a competitor’s line of products which in fact showed superior measurements than Psvane’s. Grant Fidelity opted for product quality and business independence hence all Psvane inventory were returned to factory in Feb 2021. (Rumor said that Psvane factory was at that time preparing for stock IPO hence sales volume was prioritized over QC. The IPO plan was eventually called off due to financial market regulations were not met.)

What NOW?

Psvane now has adopted a more ‘direct sales’ mode and abolished much of the previous distribution method. Namely:

  • Two (2) new exclusive series only sold by Psvane factory direct – Summit Series (the ultra high end) and Horizon Series (the mid-range everyday value products) – both are sold by Psvane’s own e-Commerce store on Amazon and AliExpress. They are NOT sold by any previous resellers or dealers in and out of China. Psvane tube factory capitalizes on 100% profit of these two series derived from the entire supply chain, ie. from factory production all the way to retail post-sale support.

  • Other previous high end series, such as ACME and Western Electric Replica (now called Legend) series, are still sold through conventional resellers in China and abroad, and many Chinese vendors resell to overseas market (although technically not authorized but still commonly circumvented by many vendors) via AliExpress.

  • Even older series such as T & TII Series (grey bottle) and Z-series (black bottle) are said to be bought out by certain larger Chinese dealers with lumpsum performance deposits paid into to the factory coffer upfront, and those tubes are sold also on AliExpress platform to overseas market.

  • Psvane in the past produced multiple wholesale lots of ‘dealer exclusive’ tubes such as ‘Cossor by Psvane’ and those tubes are also re-sold through the ‘buy-out dealers’ and their sub-sellers on AliExpress etc.

In summary, LOTS of Psvane tubes are on the market from various channels and all levels of vendors – overseas customers really need to use good judgement to purchase from reliable and credible resellers.

Below are the Psvane Summit Series offerings – directly sold by Psvane’s own Amazon Store. We deem Amazon as a credible and reliable vendor channel as it is indeed factory direct and likely return and warranty are handled relatively generous by the tube factory directly. Your purchase on Amazon is protected by Amazon policies which are extra layers of certainty of the uncertain tube world.

(Disclaimer: Grant Fidelity is sharing the product links for information in the role of Amazon affiliates only – we do NOT provide Psvane product consultation, order fulfillment nor post-sale warranty on any Psvane branded products.)

  • With the launch of the SUMMIT series, we are confident in declaring—we have reached the summit. Through our latest break…
  • The PSVANE SUMMIT series features our innovative HPC Coating, a proprietary multi-layer composite coating technology dev…
  • The PSVANE SUMMIT 845 embodies PSVANE’s advanced approach to thermal management and sound fidelity in high-power vacuum …
  • With the launch of the SUMMIT series, we are confident in declaring—we have reached the summit. Through our latest break…
  • The PSVANE SUMMIT series features our innovative HPC Coating, a proprietary multi-layer composite coating technology dev…
  • The PSVANE SUMMIT 300B vacuum tube inherits all the advantages of PSVANE’s high-end 300B models, such as deep, elastic b…

If an Amazon order is placed within 24hrs from clicking a link in this post, Amazon may compensate us a very small percentage (1-3%) for directing business to the Amazon platform, at zero cost to the buyer. This small token of compensation for referring business to Amazon platform does NOT imply we are reselling Psvane products. All Psvane product links in this website are for our website visitors’ convenience to track down credible sources for products. We have opted out to be a Psvane tubes reseller as of Feb 2021.

  • With the launch of the SUMMIT series, we are confident in declaring—we have reached the summit. Through our latest break…
  • The PSVANE SUMMIT series features our innovative HPC Coating, a proprietary multi-layer composite coating technology dev…
  • The PSVANE SUMMIT KT88 not only fully meets the demands of audio systems for power, control, and dynamic headroom, but a…
  • With the launch of the SUMMIT series, we are confident in declaring—we have reached the summit. Through our latest break…
  • The PSVANE SUMMIT series features our innovative HPC Coating, a proprietary multi-layer composite coating technology dev…
  • The PSVANE SUMMIT 6SN7 builds on PSVANE’s extensive experience in dual-triode vacuum tube design, delivering balanced an…

Get TubeVIP Insider Pricing

Posted Posted in Recent News

Finally, the world seems turning around from Covid theme, to a bit normal-life theme! Let’s celebrate the world’s re-opening with ‘TubeVIP’ Insider pricing!

What is TubeVIP?

Step 1: Sign up for our TubeVIP membership with perks of extended warranty on high end tubes, current & future exclusive member-only insider pricing and specials, plus more perks to come!

TubeVIP Membership is priced for US$29.99-$39.99 per year. Read ‘TubeVIP membership’ full details& perks HERE.

Step 2: Once you have completed your order for your desired TubeVIP membership, your account will be assigned to to VIP membership status instantly. From here on, when you login to your account, you will see our current ‘TubeVIP member-only pricing’ on relevant product listing pages. You can place order from here on with all membership perks attached for your new orders, for the duration of your membership.

Please note the current TubeVIP insider pricing is limited to Linlai™ Global Elite series, WE Replica Series and DG Series. Grant Fidelity’s Special Edition tubes are not included due to their limited availability.

Happy Tube Rolling, and enjoy the summer!

Rachel @ Grant Fidelity

We are ‘Global Shopping Friendly’: Multiple Currencies & EU / UK Zone

Posted Posted in Recent News

We now offer multi-currency shopping to worldwide customers in US$, Euro €, and CAD$!

You can simply select your desired currency on the right side of this website, and view all product pricing in that currency, shop and make payment in that currency. 

Currency exchange rate is updated EVERY MINUTE in real time, as per global foreign exchange market. (Please note exchange rate posted on xe.com is for mid-market rate reference only. Retail banking exchange rate is usually higher with a retail banking spread added by the banks.)

We have also added ‘Direct bank transfer’ payment in US$, Euro and CAD$ method besides Paypal & Credit Card payment methods. 

For EU/UK zone customers, starting Jan 1st, 2021 for UK and July 1st, 2021 for EU, we will not ship any orders valued BELOW 150 Euro or 135GBP due to new VAT regulations implemented in these regions. Orders above these value threshold will not be affected and will be shipped as usual. 

For EU/UK zone customers, we strongly suggest customers to choose ‘Express DHL’ shipment method. Although paying a small extra cost than other shipping methods, you will have real time full tracking from start to finish, the fastest shipping transit time and customs clearance in destination country is automatically done by courier DHL Express with digital invoice pre-submitted by us – no need to line up at a local postal office for pickup and if any tax amount due, you usually can pay it before delivery date online with DHL. It is time saving and hassle saving! 

Happy Listening and Happy Global Shopping!

Grant Fidelity

Hear what the cable pro said about [Linlai™ Global] E-845….. ‘real keepers!’

Posted Posted in Recent News, Purchase Guide, - 845 all types

Eric D. from France is an industry pro specialized in ultra high end cabling. His audition skills are professional and field proven, and here is what he said about after owning a pair of [Linlai™ Global] E-845 top grade tubes:

“The Linlai E-845s are very nicely built. You can tell by looking inside
the glass tube that they are manufactured with care. When brand new,
they performed nicely, but it was after about 120 to 150 hours that they
really came alive. They really need that burn-in time to reveal their
full potential. I’m not the patient type, but this time I was glad I
waited.

All the qualities the best 845s are renowned for are there. Let’s talk about dynamics first : a bit timid during the burn-in time, dynamics become quite exceptional after 100hrs and when tubes and amp reach their optimal operating temperature. They are extremely fast, with lots of impact and speed, speed and more speed. Extension in the bass is quite impressive and treble is exactly what you expect : not a trace of harshness but lots of details. Midrange is just exceptional, voices come alive to a point that I’ve very rarely experienced before. The timbres of acoustic instrument are very real, and that is quite obvious on violin or cello.

Soundstaging is outstanding, both in depth, width and accuracy. And there’s air between the instruments, something you can only hear when you are in the presence of real high-end gear. Pitch-black silence is another telltale sign of that.

On rock or blues, you can easily identify what guitar or amp is being played. A Strat sounds like a Strat, and there’s no mistaking a Les Paul or a Tele for anything else.

Comparing them to a pair of RCAs a friend brought around, the Linlai E-845s did at least as good as them in all fields, but they have a greater sense of immediacy, something that makes you feel more connected to the music….

Thanks a lot Rachel, those tubes are real keepers!

Cheers,

Eric”

Positive Feedback review: Linlai™ Global E-300B vs. Psvane ACME300B

Posted Posted in Recent News, Purchase Guide, - 300B all types

Review Juan C. Ayllon spent time with both tubes on his ultra high end Lampizator Big 7 Mk1 Digital to Analog Converter for ‘An Aural Indulgence


  • “If vacuum tubes were wine, the Linlai would be a sophisticated French red Bordeaux blend from the Left Bank of the river Garrone in Bordeaux, France, while the ACME would be a top shelf Cabernet Sauvignon from California’s Napa Valley served in posh steakhouses. 
  • Don’t get me wrong; both the Linlai E-300B and the Psvane ACME 300B render rich, well-balanced presentations, and if I were not making conscious A to B comparisons, it would be easy to miss the differences. And, either vacuum tube will deliver luxuriant listening pleasures worthy of the most discriminating audiophile, enhancing high end tube gear performance and pairing them nicely with highly resolving components like the Pass Labs XP-12 preamplifier or X250.8 amplifier for a spectacular aural finish…”

Read the FULL REVIEW here.

I got a USPS tracking number…. now what.. why isn’t it moving?

Posted Posted in +++Shipping & Tariffs +++, Recent News

For tube orders from USA customers, we sometimes use Canadian domestic courier service to ship to the border of Alberta/Montana, then customs brokers clear the parcels through US Customs into the USA for final delivery by USPS. Once the parcels entered the USA (AFTER customs clearance and released by US Customs), the USPS tracking number will become live tracking on www.usps.com, and the journey starts from a small town called Sweet Grass, Montana.

Don’t jump when you see your order was shipped from Montana, not from Canada. It’s just cross-border paperwork to get on USPS shipping network.

In the above shipping scenario, USA Customer will receive a 26 digit USPS tracking number as soon as we process your order in Canada – ie. pick n pack your orders and give the boxes to the Canadian couriers (this will usually happen within 48 hours of receiving your orders).

Customers in USA need to wait (patiently) for 2-3 business days for domestic transportation within Canada and border crossing into USA to complete, before starting to click on usps.com for updated USPS tracking.

A New Milestone: NEW web domain with MORE tube options!

Posted Posted in Recent News

For those with sharp eyes, you may have noticed: From Dec 15th 2020, we have migrated our tube site to our new domain:

www.PremiumVacuumTubes.com

What has changed?

First, More tube options to come!

Our previous domain website (www.psvanetube.com) was started a decade ago when we primarily offer Psvane tubes. Now we have added Linlai™ tube brand, and more GF (Grant Fidelity) Special Edition tubes to come. The new domain (PremiumVacuumTubes.com) is a better reflection our upcoming wider range of tube offering.

Plus, in the past we have often received emails from consumers (from various parts of the world) writing about their complaints on their vendors runaway from tube warranty. Either those consumers wrongly took our website as their last resort saver to reclaim their loss from sub-quality tubes, or they simply didn’t read the ‘about us’ section of the website. We feel the new domain will help us to avoid such awkward situation – after all, we cannot provide warranty to other vendor’s tubes sales, but we do take very good care of our own customers.

What is not changing?

The new domain website (www.PremiumVacuumTubes.com) is an exact migration of our previous domain website, with all functions, information and order history remain EXACTLY the same. Customers accounts etc all remain exactly the same and all data are secured hosted in North America with a top quality hosting service provider in USA. Our website visitors, users and customers do not need to concern about their interaction with our business be affected by this ‘behind the scene’ website domain changes.

If you have come to this website from a forum discussion thread link about Psvane tube, Linlai tube, or Grant Fidelity special edition tube, or a Google organic search result, our previous domain (www.PsvaneTube.com) automatically re-directs you to this new domain seamlessly. This post here is to re-confirm and reassure to you that you are at the RIGHT web link destination for the information you are searching for, just with a new name! Our website URL has NOT been hijacked 🙂

 

We will be adding on more tube offerings in the coming weeks and months, from affordable entry level replacement for ‘tube newbie’, value performance driven upgrade for ‘smart shoppers’, and to ultra fidelity ‘best of best’ tubes for the ‘ultimate fi’ lovers!

Thank you for visiting our website. We look forward to doing some tube business with you in the near future!

 

Rachel @ Grant Fidelity