Price Matching Policy
At customers’ request, we have updated our Price Matching Policy (PMP) as below as of March 10th, 2025:
- We only match price to reputable & verifiable, authorized vendors located in the USA, Canada and Europe for offers provided on these vendors’ own websites or forums administrated by the specific vendor.
2. We do NOT match price to any vendors located in Greater China region no matter which platform they are selling from. These vendors tend to be ‘flash’ vendors as China allow them to be registered with minimal verification and such vendors can walk away from vendor responsibilities easily by closing down one account and register another one to hide away from negative feedback.
3. We do NOT match price to vendors on AliExpress, Temu & Amazon – many vendors on these platforms are ‘disguised’ vendors from Greater China but appear to be ‘local’ vendors located in western countries. For reasons listed above under 2), such disguised vendors may shortcut after-sale support and bait customers with initial low price without real commitment.
4. When asking for a price match from us, please provide the price matching link that is current and live on Google search. Historical pricing on google archives or past web screenshot cannot be matched due to market condition / exchange rate / factory cost changes.
5. When comparing price, please take into account of all costs prior to delivery – including item price, shipping (initial and potential warranty return), import duty tariff and any applicable taxes.
6. We reserve the right to decline any price match request. Price matching is not a blanket guarantee from us. It is reviewed and approved on case by case basis.
Thank you.
Grant Fidelity