About Us

This website is owned and operated by Grant Fidelity in Canada,  dedicated to providing products and services related to TOP QUALITY GRADE high end audio tubes sourced and carefully selected by our own [Grant Fidelity Select] aka ‘GF-Select’ QC criteria for best possible end user experience.

Grant Fidelity is an independent business, founded in 2006 in Canada and commits to operate according to the highest possible standards of western business ethics. Grant Fidelity are not associated with any particular vacuum tube brands, and our product selection and comments are not controlled or biased by any particular brand, no matter big or small in terms of market shares.

That is to say: When a certain vacuum tube brand’s product quality is observed by us through our own QC control to be deteriorating over time and cannot be mitigated, we will opt to drop the brand or product line(s) to maintain our consistent commitment to high quality. We believe in that consistent high quality in the high end audio world is what is truly desired and valued by long term loyal audiophiles.

Grant Fidelity is not a ‘lowest internet price’ type of vacuum tubes seller. We understand low price is like gravity that is very hard to resist. However, quality comes with costs, and our tube pricing reflects their corresponding quality.

 

Our Mission:

” To be the most reliable source on the internet to provide the Very BEST quality high end audio tubes to worldwide audiophiles”. 

Our tubes are priced according to its quality grade confirmed by our own testing and QC control.

A few facts that a buyer need to be aware of before making purchase with us: 

Grant Fidelity do not aim to be the cheapest internet vendor, because general rules are ‘you get what you paid for’. This is even more true when import goods from China, no matter what the seller swears that his or her product quality is just as good but price is better. When a vendor offers low price, somewhere corners must be cut to offset the costs. This is plain and true business common sense, and has been confirmed by our 30+ years of sourcing products from China.

Grant Fidelity aim to be the best in quality, service, honesty and integrity. We are not volume driven with lowest pricing. We are a Canadian business value quality and service. We are not a sub-division of any Chinese brands or businesses, and we don’t participate price war to compromise quality.

Not all tubes rolling off the factory production line are the same – their measurements and intrinsic quality can be of night & day difference, but visual appearance is still exactly the same to consumer eyes. New tube hobbyists should be aware of this critical difference and plain fact before questioning us ‘why your tubes are not as cheap as I found on eBay, Amazon or AliExpress etc by another vendor’. 

Not every ‘Made in China’ tube is “crap” as some audiophiles bluntly claimed with or without first hand experience of true high quality Chinese tubes. But many “CRAP Chinese tubes” are sold on eBay, AudiogoN, Aliexpress or individual ‘flash pop-up’ websites to worldwide by all kinds profit driven vendors – many are not even authorized by the brands to sell inside Chinese domestic market but they get supplies from some backdoor channel / 3rd cousin then resell them to overseas market for quick profit. These vendors come and go and if there are complaints on their quality, they simply shut down one domain and register another, to continue bait new customers with low price. Please shop wisely. It is a thrill to shopping for bargains, but it’s not a thrill to be left with a broken product that you cannot find the seller anymore.

We hope to be your wise choice of vendor, when it comes time for you to purchase high quality new tubes for your tube audio gear. 

To understand how we control tube quality and how tube orders are shipped and the warranty policy, please feel free read the following web pages before placing your order:

Tube Quality Control

GF (Grant Fidelity) Test Method

Tube Shipping 

Vacuum Tubes Warranty

This website is to provide official information on tubes that we handle with our own first hand experience. This is also a place for you to read feedback from past customers and professional reviewers – reviews are categorized on the web page right side column by tube models.

Grant Fidelity will administrate tube warranty on behalf of tube factories that we source directly from. Please purchase with absolute confidence as we hold high standard of integrity as expected in the western business world. Any questions for products purchased from this website please direct it to Grant Fidelity through the contact page.

If you come to this site without knowing who is Grant Fidelity – please do visit www.grantfidelity.com for more information. This website you are browsing now is dedicated to our ‘vacuum tubes’ sector only, as we ship tubes worldwide, but audio equipment sales are mostly limited to North America only.

Grant Fidelity specializes in distributing high end audio with honesty and integrity since 2006. One of the original founders, Ian Grant, sadly passed away in 2014 from lung cancer, and the business is now still managed by the other original founder Rachel out of Alberta, Canada.

Thank you for your visit and happy listening!

Grant Fidelity

Watch a YouTube video interview Rachel did with Steve Guttenberg: