With worldwide uncertainties taking media headlines each day, it is not surprised for our valued USA customers to wonder: Will my tube order from a business in Canada, with goods produced in China, be taxed for new tariffs and fees, and how much the extra charges will be???

We will take out the uncertainty for our valued USA customers for the new tariffs taking into effects:

Starting immediately as of March 1st, 2025, Grant Fidelity will cover the tariffs for USA destination orders. As a customer, you won’t feel any difference in your total amount spent when you place tube orders with us compared to pre-Trump administration time.

How do we cover the tariffs?

• For all Express air shipping orders to the USA: we will have DHL Express to bill duty tax tariffs to us directly in Canada. Customers won’t see a bill at the time of the delivery and delivery will not be slowed due to waiting for tariffs payment in the USA.

• For all expedited ground shipping orders (by USPS delivery) to the USA: USPS doesn’t provide direct billing to senders outside of the USA, but customers can pay the import charges to USPS first to receive delivery. Then within 3 business days upon delivery, please submit your USPS import charges billing to us for reimbursement by 1) taking a clear picture showing all billing details in .jpg file, or 2) send bill by .pdf file attachment. Upon receiving the bill and verification, we will issue refund of the paid amount to your order payment method within 48 hours.

Please note for any cancelled orders / returned orders initiated by the customer, the tariff payment / reimbursement will be deducted from your order refund. This is to avoid uncommitted purchasers to take advantage of the policy and be fair across the board to all committed purchasers.

Happy tube shopping the same as in the pre-tariff days!

Grant Fidelity